Shopping Cart

FAQS

Q: WHICH CREDIT CARD PROCESSING COMPANY DO YOU USE :
A: We use Paypal Payments & Shopify Credit Card Payment Processing.

Q: WHAT IS YOUR RETURN POLICY :
A: We do accept returns within 7 days on certain products provided items are in original unopened, unused condition and we charge a restocking fee of 10% to cover cost of processing returns and cost of box which cannot be reused. Some items are not returnable,(like most electrical parts) please call in advance before returning items to our store. We cannot emphasize enough to make sure you are ordering the correct products as it can become very costly for you to ship the products back to us, basically you will be paying for shipping 3 times.

Q: WHAT IS THE SHIPPING COST TO MY ADDRESS.
A: Currently we have Flat Rate Shipping across Canada, we use Canada Post - Expedited Post as our main shipping courier, we may also use UPS or Purolator in certain circumstances.

Q: CAN I COME TO YOUR STORE AND PURCHASE PRODUCTS LISTED ON YOUR WEBSITE.
A: Yes you can come to our Store at 6923 Steeles Ave .W Unit # 54 in Etobicoke On. and Purchase Products listed and show as IN STOCK , we accept Cash, Debit, Visa, Mastercard. We are open Monday to Saturday 10am to 5pm except Holidays

Q: WHERE IS YOUR STORE LOCATED EXACTLY.
A: We are located in Etobicoke, 6923 Steeles Ave. West Unit # 54, we are west of Highway 27, on the South Side of Steeles Ave.
COMING WEST ON STEELES AVE, keep driving West on Steeles Ave, after you have passed Hwy 27, the first street you will come to is Steinway Blvd., keep on going until you see Dufferin Tile Store, after you pass Dufferin Tile you will see 2 Bulidings with green awnings numbered 6921 & 6923 Steeles Ave. West, there is a driveway between these two Buildings, we are located in this Driveway. If you have reached SVP Sports (6931 Steeles Ave. West on the South side or 407 ETR Head Office on the north side you have passed our store).
COMING EAST ON STEELES AVE, after you have passed Highway 50/Albion Road, then you will see Highway 427 overpass, after you will see an Esso Gas Station at Signal Hill Rd. after the Gas Station you will see SVP Sports (6931 Steeles Ave. West) after SVP Sports you will see 2 buildings with green awnings 6921 & 6923 Steeles Ave. West, there is a driveway between these two buildings, we are located just down this driveway.(If you come to Dufferin Tile Store or Hwy 27 you have passed our store). You should note there is no exit from HWY 427 to Steeles Ave. West. but we are just off HWY 407 at HWY 27 exit.

Q: AFTER I PLACE AN ORDER HOW SOON AFTER DO YOU SHIP ?.
A: If we receive an order before 1:PM we normally ship the same day, currently we are using Canada Post Expedited Post for Shipping and we also send the Tracking Info. when the order is shipped

Q: Do you normally have stock of all products?
A: We Normally stock all the products on our website unless it is not a Regular Stock Item and when you Click on Checkout you will get to know.

Q: Is there a discount for pick-up orders?
A: Currently there is no discount for pick-up orders, the prices on our website are for Pick-Up, if you would like to have your order shipped there will be shipping charges.

Q: Are the products you offer Genuine Brand name Parts?
A: Yes our products are Genuine replacement parts unless otherwise stated.